Omnichannel Fulfillment & Customer Care Associate

JCPenney; Portland (OR); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Associate discount

Paid holidays

401(k) with match

Job summary

JCPenney in Portland, OR is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales and general operations.

You will greet customers, assist with product selection, monitor fulfillment processes, and support store operations while upholding performance standards in safety, service, and profitability.

Qualifications

• Minimum 1-2 years work experience.
• Bachelor degree preferred; HS required.
• Drive sales and customer service with accountability and energy.
• Adaptive and positive attitude with problem-solving mindset.
• Ability to work with team and represent the brand.

Responsibilities

• Greet and assist customers, deliver outstanding service.
• Promote products/services and resolve issues.
• Execute enterprise fulfillment and jcp.com tasks.
• Support stock, inventory, and store operations.
• Meet performance standards including safety and productivity.

Skills

Customer Service

Sales Skills

Team Collaboration

Problem Solving

Adaptability

Education

Bachelor's degree or equivalent

HS degree or equivalent is required

Tools

POS System

Job description

JCPenney in Portland, OR is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales and general operations.

You will greet customers, assist with product selection, monitor fulfillment processes, and support store operations while upholding performance standards in safety, service, and profitability.