Omnichannel Ecommerce Account Leader

Eaton; Smyrna (GA); On-site; USD 124,000 - 182,000; Full time

Job summary

Eaton’s North America Sales - Distributed Infrastructure Technology (DIT) division is seeking a National Account Manager, Ecommerce to drive omnichannel growth with Amazon and other ecommerce retailers. The role leads strategic customer relationships, supports brick-and-mortar partnerships, and delivers a seamless online-offline experience.

The successful candidate will oversee national accounts, develop growth strategies, collaborate across product, marketing, and supply chain, and travel up to

Qualifications

• Bachelor’s degree from an accredited institution required.
• Minimum 5 years of experience in sales, ecommerce, omnichannel sales, marketing, or national account management.
• Ability and willingness to travel up to 25% as required.
• Experience managing strategic national accounts across ecommerce, marketplace, and brick-and-mortar retail channels, including Amazon and other national ecommerce retailers.
• Demonstrated success developing and executing customer business plans, forecasting processes, joint business plans, and revenue growth strategies.

Responsibilities

• Develop and execute strategic omnichannel business plans for Amazon and approximately six assigned ecommerce and retail accounts to achieve sales, profit, revenue growth, and market share objectives.
• Own customer relationships at multiple organizational levels within assigned accounts and serve as Eaton's primary commercial point of contact.
• Identify and develop growth opportunities through assortment expansion, promotional programs, ecommerce initiatives, retail media, digital merchandising, marketplace optimization, and new product introductions.
• Lead annual business planning, forecasting, joint business planning, and customer business review processes with assigned customers.
• Analyze customer performance, category trends, market conditions, competitive activity, and business data to identify opportunities, risks, and growth strategies.
• Develop pricing, promotional, assortment, and omnichannel sales strategies that support profitable growth and customer objectives across ecommerce and brick-and-mortar channels.
• Partner with marketing, ecommerce, product management, retail sales, supply chain, customer service, and operations teams to improve customer engagement and execution.
• Drive execution of digital content, merchandising, advertising, retail media, and ecommerce initiatives that improve online visibility, conversion, and sales performance.

Skills

Ecommerce sales

Omnichannel strategy

National accounts

Relationship management

Sales forecasting

Negotiation

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

Salesforce

Power BI

Excel

SAP

Job description

Eaton’s North America Sales - Distributed Infrastructure Technology (DIT) division is seeking a National Account Manager, Ecommerce to drive omnichannel growth with Amazon and other ecommerce retailers. The role leads strategic customer relationships, supports brick-and-mortar partnerships, and delivers a seamless online-offline experience.

The successful candidate will oversee national accounts, develop growth strategies, collaborate across product, marketing, and supply chain, and travel up to