Omnichannel Customer Support Specialist

Bob's Discount Furniture; Dedham (MA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with match

Life Insurance

Tuition Reimbursement

Employee discount

Job summary

Bob's Discount Furniture is hiring a Customer Service Support Associate - Bob Squad. This full-time, in-store role supports guests across in-person, phone, and digital channels to ensure a smooth shopping experience.

You’ll assist with orders, cash handling, and store operations while delivering friendly service with integrity and enthusiasm. The position offers flexibility to fit a retail schedule, benefits like health coverage, and opportunities to grow within a fast-paced omni-channel

Qualifications

• Must be at least 18 years old.
• Ability to work flexible retail hours.
• Strong verbal communication, judgment, and customer service skills.
• Basic computer proficiency and willingness to learn new technologies.

Job description

Bob's Discount Furniture is hiring a Customer Service Support Associate - Bob Squad. This full-time, in-store role supports guests across in-person, phone, and digital channels to ensure a smooth shopping experience.

You’ll assist with orders, cash handling, and store operations while delivering friendly service with integrity and enthusiasm. The position offers flexibility to fit a retail schedule, benefits like health coverage, and opportunities to grow within a fast-paced omni-channel