Omnichannel Associate: Elevate Sales & Fulfillment

JCPenney; Hamilton (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is looking for an Omni Associate to help grow sales by carrying out Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

Key duties include assisting customers, monitoring fulfillment systems, stocking and processing orders, and contributing to inventory and register transactions, all while meeting performance standards.

Qualifications

• Minimum 1–2 years work experience.
• Bachelor degree or equivalent work experience preferred; HS degree or equivalent required.
• Strong problem solving, accountability, and energetic attitude.
• Ability to work with team and customers.

Responsibilities

• Greet and assist customers, deliver outstanding service, promote products.
• Monitor Enterprise Fulfillment systems, pick orders, pack per requirements.
• Process jcp.com orders, stock area, and manage register transactions.
• Replenish store inventory and participate in annual inventory.
• Meet performance standards including shrink, safety, omnichannel, and productivity.

Skills

Customer service

Sales

Communication

Education

Bachelor's degree or equivalent

Job description

JCPenney is looking for an Omni Associate to help grow sales by carrying out Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

Key duties include assisting customers, monitoring fulfillment systems, stocking and processing orders, and contributing to inventory and register transactions, all while meeting performance standards.