Omnichannel Associate: Sales & Fulfillment Champion

JCPenney; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is hiring an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role focuses on greeting customers, assisting with product selection, processing orders, and maintaining stock areas. It emphasizes strong teamwork, ownership, and high-energy performance to meet standards and drive results.

Qualifications

• Minimum 1–2 years of work experience
• Bachelor degree or equivalent preferred; HS or equivalent required
• Demonstrates results, solves problems, and drives sales and customer service
• Ownership mindset with accountability and relationships
• Energy, urgency, and proactive attitude when serving customers

Responsibilities

• Greet and assist customers, deliver outstanding service
• Promote products and services to customers
• Assist with Enterprise Fulfillment processes and stock areas
• Process jcp.com orders, deliveries, and returns at the register
• Support inventory and replenishment through coordination with team

Skills

Customer service

Sales

Teamwork

Attention to detail

Education

Bachelor degree or equivalent

HS degree or equivalent

Tools

POS systems

Job description

JCPenney is hiring an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role focuses on greeting customers, assisting with product selection, processing orders, and maintaining stock areas. It emphasizes strong teamwork, ownership, and high-energy performance to meet standards and drive results.