Omnichannel Associate — Customer Service & Fulfillment

JCPenney; Clearwater (FL); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Clearwater, FL is seeking an Omni Associate to help drive profitable sales by executing Enterprise Fulfillment and jcp.com strategies alongside Customer Service & Sales. You will greet customers, assist with product selection, pack orders, support Buy Online Pickup in Store, and help stock and inventory.

The role emphasizes meeting performance standards and teamwork in a fast-paced retail environment.

Qualifications

• Minimum 1-2 years work experience.
• Bachelor degree preferred; HS degree required.
• Strong customer service, problem solving and teamwork to drive sales.

Responsibilities

• Greet and assist customers; promote products and services.
• Execute Enterprise Fulfillment and jcp.com processes.
• Pack orders, ship from store and Buy Online Pickup in Store tasks.
• Maintain stock area and assist with inventory.
• Meet performance standards including shrink, safety, and attendance.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Attention to detail

Education

Bachelor degree or equivalent

HS degree or equivalent

Tools

Register/POS

Job description

JCPenney in Clearwater, FL is seeking an Omni Associate to help drive profitable sales by executing Enterprise Fulfillment and jcp.com strategies alongside Customer Service & Sales. You will greet customers, assist with product selection, pack orders, support Buy Online Pickup in Store, and help stock and inventory.

The role emphasizes meeting performance standards and teamwork in a fast-paced retail environment.