Omni Fulfillment Supervisor

BJ's Wholesale Club; Chesterfield (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free BJ’s memberships

Generous PTO

Health benefits options

401(k) with company match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking an Omni Supervisor to lead the club-level Omni team under the direction of the Assistant Club Manager. You’ll drive department performance, manage digital initiatives like BOPIC and Ship from Club, and ensure a safe, efficient operation that delivers a standout member experience.

You will supervise a multi-department team, coach staff, participate in hiring and training, and uphold GOLD standards while maintaining strict adherence to SOPs and policies across the

Qualifications

• Minimum 1 year experience overseeing a team of 5+ employees.
• Ability to set performance goals and meet deadlines.
• Ability to organize workflow and assign tasks effectively.
• Monitor and improve employee productivity.
• Communicate with Club Leadership and provide actionable feedback.
• Open shift availability required.
• Must be 18 years of age.

Responsibilities

• Oversee omni operations and lead the Omni team within the club.
• Directly manage and assess Team Members; assist in hiring, training and performance management.
• Ensure policies, procedures, and safety standards are followed.
• Drive operational efficiency, provide coaching, and deliver a high-quality member experience.
• Maintain all club policies and ensure 100% adherence to SOPs for BOPIC, BOPIC Fresh, Curbside and Ship from Club.
• Review daily/weeklyOmni reporting and meet productivity expectations.

Skills

Leadership

Team management

Communication

Organization

Performance management

Shift availability

Customer service

Problem solving

Tools

RF scanner

Job description

BJ’s Wholesale Club is seeking an Omni Supervisor to lead the club-level Omni team under the direction of the Assistant Club Manager. You’ll drive department performance, manage digital initiatives like BOPIC and Ship from Club, and ensure a safe, efficient operation that delivers a standout member experience.

You will supervise a multi-department team, coach staff, participate in hiring and training, and uphold GOLD standards while maintaining strict adherence to SOPs and policies across the