Omni Fulfillment Lead

Hbcu Connect, Llc; Millsboro (DE); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Free membership

PTO

Health benefits

401(k) match

ESPP

Job summary

BJs Wholesale Club is seeking an Omni Supervisor to lead the OMNI team and drive club performance, including overseeing digital initiatives such as BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club.

Work closely with the Assistant Club Manager to build high-performing teams, uphold policies, and deliver an outstanding member experience while meeting productivity standards.

Qualifications

• Experience leading a team of 5+ employees in a professional setting.
• Ability to set performance goals and deadlines, organize workflow, and report to leadership.
• Demonstrated leadership in cross-functional teams, training, and driving results.

Responsibilities

• Process member orders quickly and courteously using RF devices and pick lists.
• Manage and coach Omni team members; ensure staffing and performance management.
• Ensure 100% adherence to SOPs for BOPIC, BOPIC Fresh, Curbside and Ship from Club.

Skills

Team leadership

RF scanner

Customer service

Tools

RF scanner

Job description

BJs Wholesale Club is seeking an Omni Supervisor to lead the OMNI team and drive club performance, including overseeing digital initiatives such as BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club.

Work closely with the Assistant Club Manager to build high-performing teams, uphold policies, and deliver an outstanding member experience while meeting productivity standards.