OFSC Solutions Architect - Field Service (B2B)

Quantum Technologies. LLC; Austin (TX); On-site; USD 85,000 - 121,000; Full time

Job summary

Quantum Technologies. LLC in Austin, TX is seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to support our field service transformation. You will lead configuration, integration, and optimization of OFSC for complex B2B service operations.

The role requires hands-on OFSC delivery, strong API skills, and collaboration with global teams. Travel may be required to client sites and workshops; remote collaboration is supported where appropriate.

Qualifications

• Requires 6+ years hands-on OFSC implementations.
• Experience integrating OFSC with Oracle CX/ERP.
• Proficient in API integration and data mapping.
• Willingness to travel as required.

Responsibilities

• Lead or support the implementation and configuration of OFSC for B2B service operations.
• Analyze business requirements and translate them into scalable OFSC solutions.
• Configure OFSC entities including Activities, Resources, Routing, Quota, Capacity, and Business Rules.
• Integrate OFSC with Oracle Service Cloud, ERP, CRM, or other enterprise systems using REST/SOAP APIs.
• Design and implement workflow automation and custom integrations to enhance service delivery efficiency.
• Conduct workshops, user training, and support UAT sessions.
• Provide ongoing technical and functional support during deployment and post-go-live phases.
• Collaborate with stakeholders to ensure on-time delivery and alignment with business goals.
• Produce detailed design documents, solution architecture diagrams, and configuration guides.

Skills

OFSC implementation experience

B2B service domain knowledge

Scheduling and dispatching

Workforce management

Communication and stakeholder mgmt

Travel willingness

Tools

REST APIs

SOAP APIs

JSON mapping

XML mapping

Oracle CX integration

Job description

Quantum Technologies. LLC in Austin, TX is seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to support our field service transformation. You will lead configuration, integration, and optimization of OFSC for complex B2B service operations.

The role requires hands-on OFSC delivery, strong API skills, and collaboration with global teams. Travel may be required to client sites and workshops; remote collaboration is supported where appropriate.