Remote OFSC Consultant – Oracle Field Service Expert

Robotics Technologies LLC

Austin (TX)

Remote

USD 85,000 - 121,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Robotics Technologies LLC in Austin, TX seeks an experienced Oracle Field Service Cloud (OFSC) Consultant with a strong B2B service operations background to support a field service transformation. You will implement, configure, and optimize OFSC to meet complex business requirements while collaborating with global teams.

The ideal candidate has hands-on OFSC implementation experience, integration skills with Oracle CX/ERP modules, and proficiency in REST/SOAP APIs.

Qualifications

6+ years hands-on OFSC implementations.
Strong B2B service domain knowledge in scheduling, dispatching, and workforce management.
Experience integrating OFSC with Oracle CX or ERP modules (e.g., Oracle Service Cloud, Fusion, or E-Business Suite).
Proficiency with REST/SOAP APIs, JSON, XML, and data mapping for integration.
Strong routing logic, capacity management, and field service KPIs.
Ability to work independently in a remote setting and manage multiple priorities.
Excellent communication and stakeholder management skills.
Willingness to travel for client meetings, workshops, or onsite phases.

Responsibilities

Lead or support the implementation and configuration of OFSC for B2B service operations.
Analyze business requirements and translate them into scalable OFSC solutions.
Configure OFSC entities including Activities, Resources, Routing, Quota, Capacity, and Business Rules.
Integrate OFSC with ERP/CRM and other systems using REST/SOAP APIs.
Design and implement workflow automation and custom integrations to improve service delivery.
Conduct workshops, training, and UAT sessions.
Provide ongoing technical and functional support during deployment and post-go-live.
Collaborate with stakeholders, PMs, and technical teams to ensure timely delivery and alignment.
Produce design documents, solution architecture diagrams, and configuration guides.