OFSC Consultant | Oracle Field Service Cloud for B2B Austin

Machine Learning Technologies, LLC; Austin (TX); On-site; USD 85,000 - 121,000; Full time

Job summary

Machine Learning Technologies, LLC is seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to support our B2B service operations in Austin, TX. You will implement, configure, and optimize OFSC solutions to meet complex business requirements and collaborate with global teams.

Candidates should have 6+ years of OFSC hands-on experience, strong integration skills (REST/SOAP, JSON, XML), and a proven ability to translate requirements into scalable workflows.

Qualifications

• 6 years of hands-on OFSC implementations.
• Strong B2B service domain knowledge in scheduling/dispatching.
• Experience integrating OFSC with Oracle CX/ERP modules.
• Proficiency with REST/SOAP APIs, JSON, XML data mapping.
• Willingness to travel for client meetings and onsite phases.

Responsibilities

• Lead or support OFSC implementation for B2B service operations.
• Analyze requirements and translate them into scalable OFSC solutions.
• Configure OFSC entities: Activities, Resources, Routing, Quota, Capacity, Rules.
• Integrate OFSC with Oracle CX/ERP via REST/SOAP APIs.
• Design automation and custom integrations to improve service delivery.
• Conduct workshops, user training, and UAT sessions.
• Provide ongoing deployment and post-go-live support.
• Collaborate with stakeholders to ensure on-time delivery and alignment.
• Produce design documents and solution architecture diagrams.

Skills

OFSC experience

B2B service knowledge

APIs integration

Communication & stakeholder mgmt

Travel willingness

Tools

REST/SOAP APIs

JSON/XML mapping

Job description

Machine Learning Technologies, LLC is seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to support our B2B service operations in Austin, TX. You will implement, configure, and optimize OFSC solutions to meet complex business requirements and collaborate with global teams.

Candidates should have 6+ years of OFSC hands-on experience, strong integration skills (REST/SOAP, JSON, XML), and a proven ability to translate requirements into scalable workflows.