OFSC Expert, B2B Field Service Transformation

Valiant Technologies LLC; Austin (TX); Remote; USD 96.000 - 117.000; Vollzeit

Zusammenfassung

Valiant Technologies LLC in Austin, TX seeks an experienced Oracle Field Service Cloud (OFSC) Consultant to drive a field service transformation. You will implement, configure, and optimize OFSC for complex B2B operations and collaborate with global teams across interfaces and data mappings.

The role requires hands-on OFSC experience, strong integration skills with Oracle modules, and the ability to work remotely while travel is expected for client workshops and onsite phases.

Qualifikationen

• 6 years of hands-on OFSC implementations.
• Strong B2B service domain knowledge including scheduling, dispatching, and workforce management.
• Experience integrating OFSC with Oracle CX or ERP modules like Oracle Service Cloud, Fusion, or E-Business Suite.
• Proficiency with REST/SOAP APIs, JSON, XML, and data mapping for integration.
• Deep understanding of routing logic, capacity management and field service KPIs.
• Ability to work independently in a remote setting and manage multiple priorities.
• Excellent communication and stakeholder management skills.

Aufgaben

• Lead or support the implementation and configuration of OFSC for B2B service operations.
• Analyze requirements and translate them into scalable OFSC solutions.
• Configure OFSC entities such as Activities, Resources, Routing, Quota, Capacity and Business Rules.
• Integrate OFSC with ERP/CRM or other systems via REST/SOAP APIs.
• Design and implement workflow automation and custom integrations to improve service delivery.
• Conduct workshops and user training; support UAT and deployment phases.
• Collaborate with stakeholders, project managers, and technical teams to ensure on-time delivery.
• Produce design documents, architecture diagrams, and configuration guides.

Kenntnisse

OFSC implementations

B2B service domain

Systems integration

REST/SOAP APIs

Routing & capacity

Remote work capability

Willingness to travel

Jobbeschreibung

Valiant Technologies LLC in Austin, TX seeks an experienced Oracle Field Service Cloud (OFSC) Consultant to drive a field service transformation. You will implement, configure, and optimize OFSC for complex B2B operations and collaborate with global teams across interfaces and data mappings.

The role requires hands-on OFSC experience, strong integration skills with Oracle modules, and the ability to work remotely while travel is expected for client workshops and onsite phases.