Oracle Field Service Cloud (OFSC) Consultant

Artificial Intelligence Technologies LLC; Austin (TX); On-site; USD 85,000 - 121,000; Part time

Job summary

Artifintech is seeking an Oracle Field Service Cloud (OFSC) Consultant to lead implementation and optimization of OFSC for B2B service operations in Austin, TX. The role requires hands-on OFSC experience and strong integration skills across ERP/CRM ecosystems.

You will collaborate with global teams, configure activities, resources, routing, and business rules, and support UAT and post-go-live activities. Travel may be required.

Qualifications

• 6 years of hands-on OFSC implementations.
• B2B service domain knowledge, esp. scheduling, dispatching, and workforce management.
• Experience integrating OFSC with Oracle CX or ERP modules.
• REST/SOAP APIs, JSON, XML, and data mapping for integration.
• Understanding routing logic, capacity management, and field service KPIs.
• Ability to work independently in a remote setting and manage multiple priorities.
• Excellent communication and stakeholder management skills.
• Willingness to travel as required.

Responsibilities

• Lead or support the implementation and configuration of OFSC for B2B service operations.
• Analyze business requirements and translate them into scalable OFSC solutions.
• Configure OFSC entities including Activities, Resources, Routing, Quota, Capacity, and Business Rules.
• Integrate OFSC with Oracle Service Cloud, ERP, CRM, or other enterprise systems using REST/SOAP APIs.
• Design and implement workflow automation and custom integrations to enhance service delivery efficiency.
• Conduct workshops, user training, and support UAT sessions.
• Provide ongoing technical and functional support during deployment and post-go-live phases.
• Collaborate with stakeholders to ensure on-time delivery and system alignment with business goals.
• Produce detailed design documents, solution architecture diagrams, and configuration guides.

Skills

OFSC implementations

B2B service domain

REST/SOAP APIs

JSON/XML data mapping

Routing & capacity management

Stakeholder management

Remote work capability

Travel readiness

Tools

Oracle CX

ERP/CRM integrations

Job description

Location:

Austin, TX

Duration:

10Months+ Extension

Domain Exposure:

Material

Client:

To Be Discussed Later

Employment Type:

W-2, 1099, C2C

Work Authorization:

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Oracle Field Service Cloud (OFSC) Consultant

Location: Austin,TX

Duration: 10 Months

Bill Rate: $75/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

We are seeking an experienced Oracle Field Service Cloud (OFSC) Consultant with a strong background in B2B service operations to support our field service transformation initiative. The ideal candidate will have hands-on experience implementing, configuring, and optimizing OFSC solutions to meet complex business requirements, along with the ability to collaborate effectively across global teams.

Key Responsibilities:

• Lead or support the implementation and configuration of Oracle Field Service Cloud (OFSC) for B2B service operations.
• Analyze business requirements and translate them into scalable OFSC solutions.
• Configure OFSC entities including Activities, Resources, Routing, Quota, Capacity, and Business Rules.
• Integrate OFSC with Oracle Service Cloud, ERP, CRM, or other enterprise systems using REST/SOAP APIs.
• Design and implement workflow automation and custom integrations to enhance service delivery efficiency.
• Conduct workshops, user training, and support UAT (User Acceptance Testing) sessions.
• Provide ongoing technical and functional support during deployment and post-go-live phases.
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure on-time delivery and system alignment with business goals.
• Produce detailed design documents, solution architecture diagrams, and configuration guides.

Required Skills & Qualifications:

• 6 years of hands-on experience with Oracle Field Service Cloud (OFSC) implementations.
• Strong B2B service domain knowledge, particularly in scheduling, dispatching, and workforce management.
• Experience integrating OFSC with other Oracle CX or ERP modules (e.g., Oracle Service Cloud, Oracle Fusion, or E-Business Suite).
• Proficiency with REST/SOAP APIs, JSON, XML, and data mapping for integration.
• Strong understanding of routing logic, capacity management, and field service KPIs.
• Ability to work independently in a remote setting and manage multiple priorities.
• Excellent communication and stakeholder management skills.
• Willingness to travel as required (client meetings, workshops, or onsite project phases).

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.