Oficial de Asistencia Economica

AppleOne; Bayamón (PR); Vor Ort; USD 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Temp-to-hire

Zusammenfassung

AppleOne Employment Services in Bayamon, PR is seeking a Financial Aid Officer to help students understand, apply for, and receive financial aid under federal, state, and institutional guidelines. The role suits administrative, customer service, finance, or education support professionals who enjoy detailed documentation and contributing to a mission-driven academic environment.

This position offers opportunities to collaborate with supportive leadership and grow within a stable, student-focused

Qualifikationen

• Associate's degree in Business Administration, Accounting, Finance, or a related field.
• 1–2 years of related experience preferred for this level of role.
• Customer service experience in an office, education, administrative, or student support environment.

Aufgaben

• Advise students on financial aid programs, eligibility requirements, application steps, and required documentation.
• Assist students with completing and submitting the FAFSA online.
• Receive, review, and organize student documents to ensure files are complete and compliant with applicable regulations.
• Support the verification, processing, and awarding of financial aid based on eligibility, needs analysis, and funding sources.
• Maintain accurate student records and assist with required follow-up to ensure timely service and compliance.
• Report and refer any payment adjustments or financial aid discrepancies to the Financial Aid Director or designated personnel.

Kenntnisse

Customer service experience

Attention to detail

Communication skills

Deadline-oriented

Problem solving

Ausbildung

Associate's degree in Business Administration, Accounting, Finance, or a related field

Tools

Microsoft Office

Teams

Jobbeschreibung

Job Summary

This Financial Aid Officer role supports students by helping them understand, apply for, and receive the financial assistance for which they may qualify under applicable federal, state, and institutional guidelines. This is a strong opportunity for an administrative, customer service, finance, or education support professional who enjoys helping students, working with detailed documentation, and contributing to a mission-driven academic environment. The role offers the chance to work with supportive leadership, collaborate with office directors, build valuable financial aid experience, and grow within a stable student-focused setting.

Key Responsibilities

• Advise students on financial aid programs, eligibility requirements, application steps, and required documentation.
• Assist students with completing and submitting the Free Application for Federal Student Aid, FAFSA, online.
• Receive, review, and organize student documents to ensure files are complete and compliant with applicable regulations.
• Support the verification, processing, and awarding of financial aid based on eligibility, needs analysis, and funding sources.
• Maintain accurate student records and assist with required follow-up to ensure timely service and compliance.
• Report and refer any payment adjustments or financial aid discrepancies to the Financial Aid Director or designated personnel.

Compensation and Benefits

• Pay: $13.00 per hour.
• Employment type: Temp-to-hire.
• Location: Bayamon, PR.

Required Qualifications and Skills

• Associate's degree in Business Administration, Accounting, Finance, or a related field.
• 1 to 2 years of related experience preferred for this level of role.
• Customer service experience in an office, education, administrative, or student support environment.
• Strong technology skills, including proficiency with Microsoft Office, Teams, and related applications.
• Ability to meet deadlines, follow procedures, and work toward established productivity goals.
• Strong attention to detail and commitment to accuracy, confidentiality, and compliance.
• Professional communication skills with the ability to assist students in a clear, courteous, and helpful manner.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.