Office Support Assistant

Commonwealth of Kentucky; Wilmore (KY); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health and life insurance

Paid sick and vacation leave

Retirement benefits

Job summary

The Thomson-Hood Veterans Center within the Commonwealth of Kentucky seeks a self-motivated Office Support Assistant II. Responsibilities include preparing correspondence for staff, residents, and families; managing reports; answering phones; processing medical records; and scheduling appointments for residents.

Ideal candidates will have office support experience, strong multitasking ability, excellent organizational and communication skills, and will complete a typing test and demonstrate

Qualifications

• Office support experience required.
• Ability to multi-task in a busy office.
• Excellent organizational and communication skills.
• Typing test and knowledge of Microsoft Office required.

Responsibilities

• Prepare correspondence for staff, residents, families, and external facilities.
• Maintain or prepare daily, monthly and annual reports.
• Answer a multi-line phone system.
• Process medical records from receipt to completion.

Skills

Office support experience

Multi-tasking

Organizational skills

Communication skills

Education

High school graduate

Tools

Microsoft Office

Job description

Office Support Assistant

Advertisement Closes: 9/25/2026 (11:59 PM ET)

Pay Grade

08

Salary

$2,168.40 - $3,252.60 Monthly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

General Government Cabinet | Department of Veterans Affairs

Location

100 Veterans Drive
Wilmore, KY 40390 USA

Description

The Thomson-Hood Veterans Center is looking for a self-motivated, energetic Office Support Assistant II, who possesses the skills and desires to care for Kentucky's Veterans.

Responsibilities include, but are not limited to, the following:

• Prepares correspondence for medical and nursing staff, residents, families, and external facilities.
• Maintains or prepares daily, monthly and annual Reports.
• Answers a multi-line phone system.
• Performs complex secretarial duties including processing medical records from receipt to completion.
• Schedules outside appointments for residents as needed.

Skills and abilities include, but are not limited to:

• Office support experience
• Ability to multi-task
• Excellent organizational skills
• Great communication skills

Required to complete a typing skills test and show working knowledge of Microsoft Office programs.

Benefits include health and life insurance, paid sick and vacation leave, and retirement benefits.

The ideal candidate will work within a team-centered environment to meet our commitment to serving Kentucky's Veterans by fostering independence, preserving dignity, and providing compassionate care.

Minimum Requirements

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: Clerical experience will substitute for the required education on a year for year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title typically work in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact Cheryl Hoover at [e-mail] or 859-858-1443.

Equal Opportunity Statement

An Equal Opportunity Employer M/F/D