Administrative Specialist

Commonwealth of Kentucky; Frankfort (KY); Hybrid; USD 34,000 - 50,000; Full time

Benefits offered by this job

Paid leave

Training and career development

Tuition assistance

Health insurance

Life insurance

Retirement

Wellness programs

Telecommuting

Job summary

The Commonwealth of Kentucky is seeking an Administrative Specialist for the Office of Claims and Appeals in Frankfort. The role provides professional support, handles restitution and collections administration, and coordinates with state agencies to manage debt collection and claims processing.

Requirements include a bachelor's degree and at least one year of professional or administrative experience. The position offers full-time executive branch employment with potential for telecommuting and

Qualifications

• Bachelor's degree required
• One year of professional, administrative, or business experience required
• Substitution rules apply: additional education or experience may substitute for the other

Responsibilities

• Assist restitution and collections program coordinator with administration of Crime Victims Compensation Board collections.
• Review and process complex Board of Claims cases including entry and documentation.
• Identify claim deficiencies, prepare orders, and communicate with parties.
• Deposit and process payments from offenders and ensure proper database entry.
• Assist with tracking statistics and data reports.
• Coordinate with Department of Revenue and state correctional institutions to collect funds from offenders.
• Perform other duties as assigned.

Job description

Advertisement Closes

9/22/2026 (11:59 PM ET)

Job ID

2604911

Job Title

Administrative Specialist

Pay Grade

12

Salary

$3,035.50 - $4,464.04 Monthly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Public Protection Cabinet | Office of Claims and Appeals

Location

500 Mero St
Frankfort, KY 40601 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify thetelecommuting arrangement at any time.

Description

The Office of Claims and Appeals decides crime victims’ compensation claims, hears and decides appeals on tax assessments, and hears and decides negligence claims filed against any Commonwealth of Kentucky state government agency.

We are looking for an Administrative Specialist to join our team of highly skilled professionals. As an Administrative Specialist you will provide professional support to the Office of Claims. Performs dutiesinvolving the Crime Victims, Compensation Board collections program; an performs other duties as assigned.

Responsibilities

• Assist restitution and collections program coordinator with administration of complex Crime VictimsCompensation Board collections program, including notifying offenders of debt owed to the agency, pursuingcollection of such debts, and handling program correspondence.
• In coordination with the Board of Claims clerk, review and process all complex Board of Claims cases,including claim entry and handling of all documents and correspondence.
• Identify and notify claimants of claim deficiencies, prepare various orders, and communicate with partiesregarding claim updates and needed information.
• Deposit and process payments received from offenders, including ensuring proper entry into database.
• Assist Board of Claims clerk with tracking statistics and preparation of data reports.
• Coordinate with Department of Revenue and state correctional institutions to collect funds fromoffenders.
• Other duties as assigned.

Preferred skills and abilities

• Attention to detail
• Excellent verbal and written communication skills
• Time management
• Teamwork
• Organization skills

Reasons to work for us

• Paid leave (sick, annual, etc.) and paid holidays
• Training and career development opportunities
• Educational and tuition assistance
• A variety of affordable health, dental and vision insurance options, flexible spending accounts, andfirst day health insurance coverage
• Life insurance
• Retirement
• Deferred compensation
• Wellness incentive programs
• Employee discounts on electronics, health and wellness, retail, travel, events, entertainment,services and education
• Telecommuting and flexible work schedules

Applicants must be currently authorized to work in the United States for any employer.

If you are interested in a challenging yet rewarding career where you can make a positive impact in your community, we would love to review your application for an Administrative Specialist within the Office ofClaims and Appeals.

Minimum Requirements

• EDUCATION: Graduate of a college or university with a bachelor's degree.
• EXPERIENCE, TRAINING, OR SKILLS: One year of professional, administrative, or business experience.
• Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.
• Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
• SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact Jennifer Barrie at [e-mail] or [phone].

Equal Opportunity Employer

An Equal Opportunity Employer M/F/D