Office Specialist: Customer Care & Admin

Cook's Pest Control Inc; Rome (GA); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Retirement Plan with Company0M

Paid Time Off

Mentorship & Advancement opportunities

Job summary

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle day-to-day office duties, provide excellent customer service, and support HR and accounting tasks.

In this role you will answer calls, process payments, manage vendor invoices, onboard new employees, and handle payroll adjustments, while maintaining office organization.

The position is office-based; weekend or evening work may be required, with opportunities for mentorship and advancement.

Qualifications

• Excellent customer service skills.
• Excellent computer skills; familiar with Microsoft Office Suite.
• Excellent organizational skills; able to multitask and prioritize.
• Excellent attention to detail; accuracy is important.
• Excellent communication skills, both oral and written.
• Ability to work independently and in a team.

Responsibilities

• Handle incoming calls, route to the correct department and assist customers.
• Process payments, deposits, invoices, and vendor payments.
• Assist with HR tasks: onboarding, background checks, payroll changes.
• Manage office supplies and basic admin tasks.

Skills

Customer service

Multitasking

Organizational skills

Communication

Microsoft Office

Attention to detail

Teamwork

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle day-to-day office duties, provide excellent customer service, and support HR and accounting tasks.

In this role you will answer calls, process payments, manage vendor invoices, onboard new employees, and handle payroll adjustments, while maintaining office organization.

The position is office-based; weekend or evening work may be required, with opportunities for mentorship and advancement.