Office Specialist: Customer Care, Accounting & HR

Cook's Pest Control, Inc.; South Park Estates (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401(k) Retirement Plan with Company …

Paid Time Off – Vacation/Sick Time + …

Mentorship & Advancement opportunities

Job summary

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle front-desk duties, process payments, assist HR onboarding, and support accounting tasks in a fast-paced office environment.

You will answer calls, route inquiries, manage payments and vendor invoices, and collaborate with multiple departments to ensure smooth daily operations. The role requires strong Microsoft Office skills, organization, and excellent communication.

Qualifications

• High School Diploma or equivalent.
• Must have excellent customer service skills.
• Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
• Must have excellent organizational skills, be able to multitask and determine priorities.
• Must have excellent attention to detail; accuracy of work is highly important.
• Must have excellent communication skills, both oral and written.
• Must be able to work well both independently and as part of a team.

Responsibilities

• Answer incoming customer calls and route to the appropriate department.
• Enter basic customer information and route to sales team.
• Respond to customer account and billing questions or concerns.
• Process customer payments and daily bank deposits.
• Process vendor invoices and monitor collections.
• Assist with HR onboarding: background checks, onboarding paperwork, benefits questions.
• Manage office supplies and cost control.
• Support payroll adjustments and monthly employee changes.

Skills

Customer service

Microsoft Office

Organization

Attention to detail

Written and verbal communication

Teamwork

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle front-desk duties, process payments, assist HR onboarding, and support accounting tasks in a fast-paced office environment.

You will answer calls, route inquiries, manage payments and vendor invoices, and collaborate with multiple departments to ensure smooth daily operations. The role requires strong Microsoft Office skills, organization, and excellent communication.