Office Services Workflow Lead

RR Donnelley; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Disability insurance

Tuition assistance

Parental leave

Job summary

RR Donnelley is seeking a Workflow Coordinator for Office Services to coordinate multi-area workflow, including reprographics, mail, facilities, AV, and reception. Responsibilities include providing superior client service, prioritizing tasks, and supporting back-office services as needed.

The role requires at least three years in office services, strong Microsoft Office skills, and the ability to handle confidential information in a fast-paced environment.

Qualifications

• Minimum of three years’ experience in office services preferably in a legal, banking or large corporate environment.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment and coordinate multiple tasks.

Responsibilities

• Coordinate workflow within the team, prioritizing jobs and delegating duties to associates.
• Assist with large/complex jobs and high volumes of requests to ensure timely delivery.
• Maintain strong client relationships and deliver outstanding service.
• Elevate operational issues to Lead/Supervisor/Manager as needed.
• Produce reports on schedule and manage job intake.

Skills

Customer service

Attention to detail

Problem solving

Teamwork

Independent decision making

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RR Donnelley is seeking a Workflow Coordinator for Office Services to coordinate multi-area workflow, including reprographics, mail, facilities, AV, and reception. Responsibilities include providing superior client service, prioritizing tasks, and supporting back-office services as needed.

The role requires at least three years in office services, strong Microsoft Office skills, and the ability to handle confidential information in a fast-paced environment.