Office Services Specialist: Repro & Mail

RRD Company; Washington (District of Columbia); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance and other voluntary ins

Descrizione del lavoro

RRD Company in Washington, DC is seeking an Office Service Associate to provide daily back office services, including reprographics and mail support, for client teams. You will work in a fast-paced environment handling both physical and digital tasks while delivering reliable service.

Qualifications include at least 1 year in office services, proficiency with mail and reprographics equipment, and strong communication and organizational skills.

Competenze

• Minimum 1 year of office services experience, preferably in a legal, banking, or large corporate environment.
• Proficient using mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to satisfy and maintain client satisfaction.
• Proven customer service skills to create, maintain and enhance customer relationships.
• Good written and verbal communication, including professional telephone and email etiquette.
• Attention to detail with strong organizational skills.

Mansioni

• Utilize logs for all office services work.
• Ensure job tickets are properly filled out before starting work.
• Perform office services tasks, mainly reprographics, mail and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs regularly.
• Prioritize workflow and perform quality assurance on own and others' work.
• Load machines with paper, toner, and supplies.
• Answer phones, emails, and place service calls as needed.
• Interact with clients in person, by phone, or electronically.
• Adhere to company and client policies; use equipment cost-efficiently.

Conoscenze

Customer service

Attention to detail

Written & verbal communication

Deadline-driven

Team player

Problem solving

Adaptability

Self-motivated

Multitasking

Confidentiality

Formazione

High school diploma or equivalent

Strumenti

Mail equipment

Reprographics equipment

Digital reprographics systems

Descrizione del lavoro

RRD Company in Washington, DC is seeking an Office Service Associate to provide daily back office services, including reprographics and mail support, for client teams. You will work in a fast-paced environment handling both physical and digital tasks while delivering reliable service.

Qualifications include at least 1 year in office services, proficiency with mail and reprographics equipment, and strong communication and organizational skills.