Repro & Mail Services Specialist

RR Donnelley & Sons; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RR Donnelley & Sons in Washington, DC is seeking an Office Service Associate to support back-office functions including reprographics, mail, and intake tasks. You will work with client teams and Williams Lea service lines to ensure accurate, timely delivery of services.

The role requires a high school diploma, one year of office services experience, strong communication skills, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience in a corporate environment preferred.
• Proficient using mail, phone, email, digital reprographics and mail equipment.
• Familiar with back office procedures to meet client satisfaction.
• Strong customer service, written and verbal communication skills.

Responsibilities

• Utilize logs for all office services work.
• Ensure that job tickets are properly filled out before starting work.
• Perform office services: reprographics, mail and intake functions per procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Load machines with paper, toner, and supplies.
• Answer telephone, emails, and place service calls as needed.
• Interact with clients in person, over the phone or electronically.

Skills

Customer service

Attention to detail

Verbal communication

Time management

Education

High school diploma or equivalent

Tools

Reprographics equipment

Job description

RR Donnelley & Sons in Washington, DC is seeking an Office Service Associate to support back-office functions including reprographics, mail, and intake tasks. You will work with client teams and Williams Lea service lines to ensure accurate, timely delivery of services.

The role requires a high school diploma, one year of office services experience, strong communication skills, and the ability to lift up to 50 lbs.