Office Services Specialist (Repro & Mail)

RR Donnelley & Sons; Palo Alto (CA); On-site; USD 27,552 - 31,684; Full time

Job summary

RR Donnelley & Sons is seeking an Office Services professional for in‑office duties including reprographics, mail handling, and intake processing. Monday‑Friday with a 8:30am–5:30pm shift, you will ensure tickets are complete, meet deadlines, and maintain high client satisfaction.

You will operate reprographics and mail equipment, communicate with clients, and support team priorities in a fast‑paced environment.

Qualifications

• High school diploma or equivalent.
• 1 year of office services experience preferred.
• Experience with mail, phone, email, and reprographics.
• Strong written and verbal communication.
• Ability to meet deadlines and work in fast-paced environment.
• Able to lift up to 50 lbs.
• Team player with customer-service focus.

Responsibilities

• Operate office services tasks including reprographics, mail, and intake.
• Fill out job tickets and manage workload.
• Meet deadlines for work completion and delivery.
• Troubleshoot basic equipment problems.
• Interact with clients in person, phone, or email.
• Follow client site policies and company procedures.
• Maintain accurate records and logs.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Reprographics equipment

Mail equipment

Phone/Email systems

Job description

RR Donnelley & Sons is seeking an Office Services professional for in‑office duties including reprographics, mail handling, and intake processing. Monday‑Friday with a 8:30am–5:30pm shift, you will ensure tickets are complete, meet deadlines, and maintain high client satisfaction.

You will operate reprographics and mail equipment, communicate with clients, and support team priorities in a fast‑paced environment.