Reprographics & Office Services Specialist

RR Donnelley & Sons; Denver (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

RR Donnelley & Sons in Denver is seeking an Office Services Associate to provide daily back-office support for our client and teams, including reprographics and mail services in both physical and digital environments.

You will handle job tickets, meet deadlines, and communicate with supervisors and clients. The role also involves loading machines, assisting with intake, and performing quality assurance while adhering to policies.

Qualifications

• Basic office services experience preferred in corporate environments.
• Proficient in handling mail, phone, email, and reprographics workflows.
• Commitment to meeting deadlines and maintaining client satisfaction.

Responsibilities

• Utilize logs for all office services work.
• Ensure job tickets are correctly filled out before starting.
• Perform reprographics, mail and intake functions per procedures.
• Follow job sequencing and deadlines.
• Communicate with supervisor or client on issues.
• Meet contracted deadlines for accepting, completing and delivering work.
• Troubleshoot basic equipment problems.
• Load machines with paper, toner, and supplies.
• Answer calls, emails, and place service calls when needed.
• Interact with clients in person, by phone, or electronically.

Skills

Customer service

Professional communication

Education

High school diploma or equivalent

Tools

Office equipment

Mail/digital reprographics machinery

Job description

RR Donnelley & Sons in Denver is seeking an Office Services Associate to provide daily back-office support for our client and teams, including reprographics and mail services in both physical and digital environments.

You will handle job tickets, meet deadlines, and communicate with supervisors and clients. The role also involves loading machines, assisting with intake, and performing quality assurance while adhering to policies.