Office Services Specialist (Print & Mail)

RR Donnelley; Boston (MA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Job summary

RR Donnelley is seeking an Office Services Associate to provide daily back office services for our client teams, including reprographics and mail in physical and digital environments. The role supports hospitality, facilities, and reception services as needed.

The position requires a high school diploma, 1+ year of office services experience, strong customer service, and the ability to meet deadlines in a fast-paced, team-oriented setting.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience in a large corporate environment.
• Skilled with mail, phone, email, and reprographics equipment.
• Ability to meet deadlines and handle confidential information.
• Strong customer service and communication skills.

Responsibilities

• Manage office services tasks including reprographics, mail, and intake functions.
• Follow procedures and ensure proper job ticket completion.
• Communicate with supervisor or client on deadlines or issues.
• Meet contracted deadlines and provide quality assurance on own and others’ work.
• Handle equipment, loads, and cost-efficient use of supplies.

Skills

Customer service

Communication skills

Attention to detail

Deadline driven

Team player

Education

High school diploma or equivalent

Tools

Mail equipment

Phone system

Email

Digital reprographics equipment

Job description

RR Donnelley is seeking an Office Services Associate to provide daily back office services for our client teams, including reprographics and mail in physical and digital environments. The role supports hospitality, facilities, and reception services as needed.

The position requires a high school diploma, 1+ year of office services experience, strong customer service, and the ability to meet deadlines in a fast-paced, team-oriented setting.