Repro & Mail Services Specialist

RR Donnelley; Newport Beach (CA); On-site; USD 24,631 - 33,448; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Job summary

RR Donnelley is seeking an Office Service Associate in Newport Beach, California. This role involves providing essential back office services, including reprographics and mail services for clients. The ideal candidate should have a high school diploma and at least one year of experience in a similar environment.

Responsibilities include ensuring job tickets are accurate, troubleshooting equipment issues, and maintaining client satisfaction. A focus on customer service, strong communication skills, and the ability to work in a fast-paced environment are crucial for this role.

Qualifications

• Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
• Must be able to handle sensitive and/or confidential documents and information.
• A good understanding of general back office procedures to meet and maintain client satisfaction.

Responsibilities

• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Communicate with supervisor or client on job or deadline issues.
• Ensure that job tickets are properly filled out before beginning work.

Skills

Customer service skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

Digital reprographics equipment

Mail and phone systems

Job description

RR Donnelley is seeking an Office Service Associate in Newport Beach, California. This role involves providing essential back office services, including reprographics and mail services for clients. The ideal candidate should have a high school diploma and at least one year of experience in a similar environment.

Responsibilities include ensuring job tickets are accurate, troubleshooting equipment issues, and maintaining client satisfaction. A focus on customer service, strong communication skills, and the ability to work in a fast-paced environment are crucial for this role.