Office Services Specialist: Back Office & Mail

RR Donnelley (RRD); Santa Monica (CA); In loco; USD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Paid Time Off

401(k) with company match

Parental leave

Tuition assistance

Descrizione del lavoro

RR Donnelley (RRD) is seeking an Office Service Associate in Santa Monica, CA to support back-office services including reprographics, mail, and intake functions for our client teams. The role requires strong customer service, communication skills, and the ability to meet deadlines in a fast-paced environment.

Responsibilities include using logs, ensuring accurate job tickets, and following procedures to complete tasks efficiently.

Competenze

• High school diploma or equivalent is required.
• Minimum 1 year office services experience in a legal, banking or large corporate environment.
• Proficient with mail, phone, email, digital reprographics, and mail equipment.
• Strong customer service and written/verbal communication skills.
• Ability to meet deadlines and manage multiple tasks.

Mansioni

• Utilize logs for office services work.
• Ensure job tickets are properly filled before starting.
• Perform reprographics, mail, and intake functions per procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on deadlines.
• Meet contracted deadlines for accepting, completing, delivering work.
• Troubleshoot basic equipment problems.
• Interact with clients in person, over the phone or electronically.
• Adhere to company policies and client site rules.
• Load machines with paper, toner, supplies.
• Answer phones and emails; place service calls as needed.
• Maintain cost-efficient use of equipment and supplies.

Conoscenze

Customer service

Communication

Detail oriented

Team player

Multitasking

Formazione

High School Diploma or equivalent

Strumenti

Mail equipment

Phone

Email

Digital reprographics

Descrizione del lavoro

RR Donnelley (RRD) is seeking an Office Service Associate in Santa Monica, CA to support back-office services including reprographics, mail, and intake functions for our client teams. The role requires strong customer service, communication skills, and the ability to meet deadlines in a fast-paced environment.

Responsibilities include using logs, ensuring accurate job tickets, and following procedures to complete tasks efficiently.