Office Services & Print Production Specialist

SPS North America, Inc; Washington (District of Columbia); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Benefits

Job summary

SPS North America, Inc. is seeking an experienced Office Services Associate to support daily operations at a professional client site in Washington, DC.

This role encompasses print and copy production, scanning, mail and package handling, courier coordination, and general office support. The ideal candidate has hands-on experience completing document production requests, managing deadlines, and handling confidential information.

Qualifications

• 2-4+ years of experience in legal print production, reprographics, or document services within a law firm or professional services environment.
• Hands-on experience operating commercial multifunction printers and copiers.
• Ability to complete document production jobs accurately, including jobs with multiple files or specific finishing instructions.
• Experience handling mail, packages, shipping records, and courier requests.
• Ability to manage several requests, meet deadlines, and communicate changes in completion times.
• Strong attention to detail and the ability to follow written and verbal instructions.
• Professional communication skills and a customer service approach.
• Working knowledge of Microsoft Outlook, Word, and Adobe Acrobat tools.
• Ability to handle confidential information with discretion.
• Reliable attendance and the ability to work onsite in Washington, DC.

Responsibilities

• Print, copy, and scan requests using commercial devices and produce documents per instructions.
• Acknowledge requests, set expected completion times, and organize production queue.
• Coordinate urgent requests with site lead and communicate delays.
• Record job details and cost center information for accurate allocations.
• Monitor supplies and address equipment issues with the support team.

Skills

Print production experience

Document handling

Confidential information handling

Customer service

MS Outlook

MS Word

Adobe Acrobat

Tools

Printer/copier equipment

Multifunction printers

Adobe Acrobat

Job description

SPS North America, Inc. is seeking an experienced Office Services Associate to support daily operations at a professional client site in Washington, DC.

This role encompasses print and copy production, scanning, mail and package handling, courier coordination, and general office support. The ideal candidate has hands-on experience completing document production requests, managing deadlines, and handling confidential information.