Office Services Manager: On-Site Ops & Employee Experience

Beacon Hill Staffing Group, LLC; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully covered benefits

401K

Generous PTO

Job summary

Beacon Hill Staffing Group, LLC in New York City is seeking a service-oriented Office Services Manager (Temporary-to-Permanent) to lead the Workplace Services team in Midtown Manhattan. This on-site role covers floor support, pantry and conference room operations, mail/document services, readiness, supplies, and vendor relations.

Hours are on-site Monday–Friday, 8:30am–6:30pm with flexibility. The successful candidate will drive a proactive Floor Coordinator program, manage budgets and vendor

Qualifications

• Experience leading floor coordinator, workplace services, or related employee-facing service teams.
• Experience managing pantry, conference room, mail & document services, office supplies, equipment, inventory, and vendor operations.
• Experience coordinating workplace readiness for onboarding and offboarding.
• Strong relationship-driven service delivery and cross-functional collaboration.

Responsibilities

• Lead all aspects of the Office Services teams, including hiring, staff development, coordination, scheduling, coaching, and performance management.
• Develop and lead a proactive Office Services Coordinator program tailored to the needs of each employee population.
• Establish mechanisms to identify, track, escalate, and resolve employee workplace requests to completion.
• Manage pantry operations: vendor management, ordering, inventory, replenishment, receiving, storage, cleanliness, readiness, waste controls.
• Oversee conference room operations: room resets, supplies, scheduling mechanics, escalation of tech or facilities issues.
• Manage mail, package, courier, copy, print, scanning, document, office supply, equipment, and workplace inventory services.
• Coordinate workplace readiness for onboarding/offboarding, including workstations, furniture, ergonomic needs, supplies, and cross-functional coordination.
• Partner with Building Services, Hospitality, HR, IT, Security, and external vendors to deliver seamless operations and resolve needs.
• Develop operating procedures and lead process improvements across floor services, pantries, conference rooms, mail/docs, readiness, and employee support.
• Manage Office Services budgets, inventory, service levels, and vendor performance.

Skills

Office services leadership

Vendor management

Staff development

Budget management

Onboarding

Microsoft Office proficiency

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Beacon Hill Staffing Group, LLC in New York City is seeking a service-oriented Office Services Manager (Temporary-to-Permanent) to lead the Workplace Services team in Midtown Manhattan. This on-site role covers floor support, pantry and conference room operations, mail/document services, readiness, supplies, and vendor relations.

Hours are on-site Monday–Friday, 8:30am–6:30pm with flexibility. The successful candidate will drive a proactive Floor Coordinator program, manage budgets and vendor