Office Services & Mailroom Specialist

Canon U.S.A., Inc.; Princeton (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Employee discounts

Positive work environment

Job summary

Canon Business Process Services in Princeton, NJ is seeking an Office Service Representative I. The role handles mail, packages, interoffice correspondence, copy center tasks, reception, and related administrative duties on a regular full-time basis.

Under general supervision, you will manage mail flows, shipments, supplies, and basic copy/scanning tasks, while delivering strong customer service and maintaining logs and reports. This is an on-site position with competitive fixed pay.

Qualifications

• High school Diploma or equivalent.
• 0-1 year experience in a mailroom or professional office environment.
• Some knowledge of metering, weighting, logging and other shipping procedures preferred.
• Some computer skills preferred.
• Ability to perform routine functions of equipment & systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding etc.)
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines.

Responsibilities

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled.
• Package and process outgoing overnight items (FedEx, UPS) to meet client and vendor deadlines; log and deliver incoming overnight packages.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• Organize and distribute supplies to client employees; verify and log orders; monitor inventory of copy supplies, stock paper and toner.
• Handle items for distribution to client employees, affiliates, dealers, etc.
• Estimate runtime on copy jobs; check quality; produce bound copies; deliver and pick up copy jobs.
• May provide minor maintenance of photocopy machine; operate fax machines; input data; generate reports.
• Prepare monthly production and volume reports; perform other administrative duties as needed.

Education

High school Diploma or equivalent

Job description

Canon Business Process Services in Princeton, NJ is seeking an Office Service Representative I. The role handles mail, packages, interoffice correspondence, copy center tasks, reception, and related administrative duties on a regular full-time basis.

Under general supervision, you will manage mail flows, shipments, supplies, and basic copy/scanning tasks, while delivering strong customer service and maintaining logs and reports. This is an on-site position with competitive fixed pay.