Area Customer Service & Operations Coordinator

Ricoh USA, Inc.; Town of Hyde Park (NY); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Life & Disability

401K

HSA/FSAs

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh USA, Inc. is seeking an Area Customer Service Coordinator to support daily operations, implement new services, and foster a customer-centric environment across assigned client locations.

You will provide on-site coverage, hospitality, mail and print services, and fleet management, traveling locally as needed to support client operations. The role requires a high school diploma with 1+ year of experience, strong communication, and a willingness to travel within a 40–50 mile radius.

Qualifications

• Must have a high school diploma with 12 months+ of relevant work experience.
• Data-driven and innovative approach with excellent communication abilities and a customer-centric mindset.
• Flexibility to meet dynamic demands and travel between locations within a 40–50 mile radius.

Responsibilities

• Provide coverage across multiple client sites with high-quality service delivery.
• Deliver on-site business services: mail/print, hospitality, reception, shipping, courier coordination, fleet management.
• Travel locally to post offices and satellite offices as needed; support implementation of new accounts and service expansions.

Skills

Communication

Customer-centric

Data-driven

Flexibility

Education

High school diploma

Additional education encouraged

Tools

Microsoft Office

Job description

Ricoh USA, Inc. is seeking an Area Customer Service Coordinator to support daily operations, implement new services, and foster a customer-centric environment across assigned client locations.

You will provide on-site coverage, hospitality, mail and print services, and fleet management, traveling locally as needed to support client operations. The role requires a high school diploma with 1+ year of experience, strong communication, and a willingness to travel within a 40–50 mile radius.