Office Services & Mail Concierge

SPS North America; Chattanooga (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Job summary

SPS North America in Chattanooga is seeking a Client Services Associate to deliver essential office services, including mail processing, shipping/receiving, and stock management for the on-site business service center.

The role supports front-of-house operations, ensuring a professional company image and courteous service. The candidate should have 1+ year of experience and strong communication and organizational skills. Mon-Fri daytime hours apply.

Qualifications

• High School Diploma or equivalent required.
• 1+ years prior work experience preferred.
• Ability to work assigned work hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Acts as point of contact for company personnel on mail/package inquiries.
• Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).
• Submit work orders for certain requests.
• Service and replenish the barista, pantry, conference, kitchen, or meetings areas.
• Will perform meeting room and conference room set ups.
• May perform building occupant moves within assigned facilities.
• Will perform light maintenance and cleaning duties as assigned.
• Maintains the Business Service Center area in a neat and orderly fashion.

Skills

Customer service

Communication

Organization

Multitasking

Education

High School Diploma

Tools

MS Office

Job description

SPS North America in Chattanooga is seeking a Client Services Associate to deliver essential office services, including mail processing, shipping/receiving, and stock management for the on-site business service center.

The role supports front-of-house operations, ensuring a professional company image and courteous service. The candidate should have 1+ year of experience and strong communication and organizational skills. Mon-Fri daytime hours apply.