Client Services & Mail Center Associate

PVH (Tommy Hilfiger/Calvin Klein); Lone Tree (CO); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

Paid time off

Job summary

SPS is seeking a Client Services Associate to provide office and mail services, including shipping/receiving, document printing, and mail delivery. You will support site staff, manage supplies, and assist with copier duties, while upholding a professional image.

Responsibilities include handling inbound/outbound mail, using scanners and shipping software, and maintaining organized mail areas. The role may require driving a company vehicle and occasional overtime.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years relevant work experience preferred.
• Ability to work independently with minimal supervision.
• Pallet jack, pull cart/dolly and handheld scanner experience preferred
• Ability to work assigned work hours determined by manager plus occasional overtime on short notice.
• Strong verbal and written communication skills.
• Excellent customer service skills with a hospitality mindset.
• Current knowledge or ability to learn computer-based systems; Microsoft Office.
• Knowledge and understanding of shipping & receiving procedures.
• Good organization and time management skills.

Responsibilities

• Provide 5-star customer service to all employees (in all forms of communication).
• Receive inbound mail & packages, use handheld scanner to capture package information in package tracking system, relocate items from loading dock to mail center or appropriate internal recipient.
• Handle all items received through adherence to all safety & security requirements and quality assurance processes.
• Send outgoing mail & packages utilizing postage meter and shipping software application.
• Review and reply to emails inquiries regarding incoming items, answer phone calls from site staff, assist clients who walk up to mail center.
• Light cleaning duties as assigned including maintaining the mail center and mail stations in a neat, orderly fashion.
• Cross train in other areas of mailroom operations.
• May be required to drive a company vehicle on occasion.
• Adhere to all required policies and procedures.
• Maintain a professional appearance and attitude at all times.
• Other duties as assigned by supervisor or manager.

Skills

Customer service

Communication (verbal)

Communication (written)

Independent work

Time management

Organization

Microsoft Office

Shipping & receiving

Hospitality mindset

Overtime flexibility

Handheld scanner

Education

High School Diploma

Tools

Pallet jack

Pull cart/Dolly

Handheld scanner

Postage meter

Shipping software

Copier/Office equipment

Job description

SPS is seeking a Client Services Associate to provide office and mail services, including shipping/receiving, document printing, and mail delivery. You will support site staff, manage supplies, and assist with copier duties, while upholding a professional image.

Responsibilities include handling inbound/outbound mail, using scanners and shipping software, and maintaining organized mail areas. The role may require driving a company vehicle and occasional overtime.