Office Services Lead & Operations Coach

Forrest Solutions LLC; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking an experienced Office Services Supervisor to lead daily operations, supervise front desk and guest services, and drive a customer‑centric workplace experience. You will train teams, coordinate with facilities and vendors, manage supplies and events, and uphold professional standards in a fast‑paced environment.

Join a culture of accountability and continuous improvement, where your leadership will shape workplace excellence across our Chicago office and client

Qualifications

• High school diploma or equivalent required; associate or bachelor’s preferred.
• Minimum 2–3 years’ experience in office services, hospitality, or facilities coordination.
• Proficiency in Microsoft Office Suite and office technology systems.

Responsibilities

• Lead, train, supervise, and support office service associates to ensure smooth and efficient daily office operations.
• Assign responsibilities and manage team workloads to ensure tasks are completed accurately and on schedule.
• Conduct performance evaluations, provide coaching and feedback, and recognize employee achievements to support professional development.
• Foster a collaborative, positive, and service‑oriented team culture that promotes accountability and continuous improvement.
• Supervise hospitality operations, including front desk support, guest services, concierge functions, and workplace experience initiatives.
• Coordinate with janitorial staff, maintenance teams, and external vendors to ensure facility cleanliness and service quality standards.

Skills

Leadership

Supervisory skills

Customer service

Communication

Time management

Education

High school diploma or equivalent

Associate or bachelor’s preferred

Tools

Microsoft Office

Office technology systems

Job description

Opensity Solutions is seeking an experienced Office Services Supervisor to lead daily operations, supervise front desk and guest services, and drive a customer‑centric workplace experience. You will train teams, coordinate with facilities and vendors, manage supplies and events, and uphold professional standards in a fast‑paced environment.

Join a culture of accountability and continuous improvement, where your leadership will shape workplace excellence across our Chicago office and client