Office Services & Guest Experience Lead

K2 Services; San Jose (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

INDHP

Job summary

Opensity Solutions in San Jose, CA is seeking an Office Services Associate to be a highly visible, customer‑facing role supporting the office and ensuring efficient operations. You will collaborate with the Client Service Manager to uphold the firm’s service standards and provide a welcoming experience for internal and external guests.

The role requires 1–2 years in office services or related fields, strong communication, and proficiency with Microsoft Office; pay is $25–$27 per hour, with a

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests and support overall workplace operations.
• Coordinate visitor access with building security.
• Greet and direct visitors, notifying appropriate contacts.
• Monitor building access points as needed.
• Validate and track approved visitor parking.
• Manage conference room and workspace reservations using internal systems.
• Support scheduling needs and resolve conflicts.
• Coordinate external building conference room bookings when required.
• Place and track all catering orders in line with firm guidelines.
• Coordinate, confirm, and support catering setup and teardown.
• Prepare meeting rooms and ensure alignment with meeting organizers.
• Issue, track, and manage employee and visitor access badges.
• Coordinate with building security for onboarding, offboarding, and access audits.
• Respond promptly to employee requests.
• Process mail, packages, courier requests, and certified mail.
• Order business cards and life event items per guidelines.
• Support event planning and office initiatives.
• Maintain conference rooms and shared spaces throughout the day.
• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.

Job description

Opensity Solutions in San Jose, CA is seeking an Office Services Associate to be a highly visible, customer‑facing role supporting the office and ensuring efficient operations. You will collaborate with the Client Service Manager to uphold the firm’s service standards and provide a welcoming experience for internal and external guests.

The role requires 1–2 years in office services or related fields, strong communication, and proficiency with Microsoft Office; pay is $25–$27 per hour, with a