Logistics & Guest Experience Specialist

SPS North America; Arlington (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Benefits

Job summary

SPS North America is seeking a Client Services Associate to keep our workplace humming with 5-star service for employees and guests the moment they step into our space.

You’ll master mail logistics, ensure VIP-ready facilities, and support reception and project tasks with a professional, proactive approach. This role blends hospitality, coordination, and hands-on problem solving in a dynamic environment.

Qualifications

• Education requirement: high school diploma or equivalent.
• Minimum 1+ years in hospitality, retail, or office services preferred.
• Strong communication and organization skills.

Responsibilities

• Manage mail and packages including secure intake and outbound shipping.
• Maintain show-ready spaces and conference rooms
• Oversee office tech and pantry to ensure VIP readiness
• Provide backup reception support with warm, professional service
• Assist with moves, maintenance, and inventory during downtime

Skills

Customer-obsessed

Tech-savvy

Organized & Agile

Professional demeanor

Education

High School Diploma or equivalent

Tools

MS Office

Package-tracking software

Shipping software

Job description

SPS North America is seeking a Client Services Associate to keep our workplace humming with 5-star service for employees and guests the moment they step into our space.

You’ll master mail logistics, ensure VIP-ready facilities, and support reception and project tasks with a professional, proactive approach. This role blends hospitality, coordination, and hands-on problem solving in a dynamic environment.