Office Services & Guest Experience Associate

Opensity Solutions; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking an Office Services Associate in New York, NY to deliver integrated workplace services including mail, reception, hospitality, copy/print, and general facilities support. This non-exempt, onsite role runs Monday–Friday 8:00am–5:00pm, focusing on delivering a clean, organized, and professional office experience for employees and visitors.

The ideal candidate will have a high school diploma and 1+ year of related experience, strong customer service, and ability to lift

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.
• Basic proficiency with office equipment (printers, copiers, scanners) and familiarity with workplace service systems or ticketing platforms is preferred.

Responsibilities

• Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to schedules.
• Produce copy, print, and scan services as requested.
• Answer incoming calls, route to appropriate personnel, and provide professional customer service support.
• Greet, assist and announce visitors with proper check-in procedures.
• Coordinate and maintain conference rooms, kitchens and common areas, ensuring cleanliness and readiness.
• Inspect and refresh meeting spaces, cleaning surfaces and resetting rooms after use.
• Manage kitchen and pantry inventory, stocking supplies and replenishments as needed.
• Support floor operations by stocking copy rooms, distributing paper and supplies, and performing basic maintenance.
• Assist with general facilities tasks including hanging items, small office moves, and workspace reconfigurations.
• Coordinate with internal teams and client contacts regarding facility or equipment issues.
• Ensure all workplace areas meet cleanliness, safety, and service standards.
• Support continuous improvement of workplace services by identifying operational needs.

Skills

Customer service

Multitasking

Attention to detail

Communication

Independence

Organization

Education

High school diploma

Tools

Printers

Copiers

Scanners

Ticketing systems

Job description

Opensity Solutions is seeking an Office Services Associate in New York, NY to deliver integrated workplace services including mail, reception, hospitality, copy/print, and general facilities support. This non-exempt, onsite role runs Monday–Friday 8:00am–5:00pm, focusing on delivering a clean, organized, and professional office experience for employees and visitors.

The ideal candidate will have a high school diploma and 1+ year of related experience, strong customer service, and ability to lift