Office Service Associate- Floater_Driver

tmgofficeservices; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

The Millennium Group (TMG) is seeking a flexible Floater to support multiple departments and branches in the Charlotte area. The role involves handling mail, documents, and office supplies, with travel to various locations as needed.

The ideal candidate will multitask, adapt quickly, and bring a reliable, can-do attitude with experience in mail services and proficient Microsoft Office skills. A valid driver’s license is required for on-site duties and travel.

Qualifications

• High School diploma or GED.
• 2–5 years Mail Services experience preferred.
• 1–3 years Microsoft Office experience (Word, Excel).
• Excellent customer service and communication skills.
• Valid Driver's License.
• Ability to lift up to 50 pounds and travel to locations.

Responsibilities

• Handle all materials in the Mail Center from receipt to delivery.
• Use tracking equipment to record mail through delivery process.
• Scan mail, save as PDF, and route to recipients.
• Deliver, pickup, transport materials between departments.
• Inspect deliveries for suspicious items and operate company vehicle.
• Provide customer service via calls.
• Travel to support all assigned work locations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

What's a Floater?

A floater is a person who fills a position without being assigned to a certain work location. Floaters will be allocated to work in a department or branch to cover gaps left by vacation, leaves of absence, or open positions that are being advertised or filled through recruitment. The ideal candidate for TMG would be someone who can multitask, is adaptive, and is trustworthy enough to make those adjustments.

Key Responsibilities:

• * Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
  * Use package tracking equipment to record the receipt through delivery process of mail.
  * Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
  * Deliver, pickup, and transport materials within, between, to, and from various departments.
  * Deliver office supplies and copy paper.
  * Inspect deliveries for suspicious or threatening items, visual and x-ray.
  * Operate company vehicle to transport items.
  * Answer calls and provide customer service.
  * Pickup outbound boxes and packages from internal customer locations.
  * Ability to sort items into categories according to established methods.
  * Prepare items for processing, shipment or transportation.
  * Enter activity data in logs, maintain records.
  * Ensure all safety procedures are followed at all times.
  * Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
  * Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
  * Receive and complete print request according to client expectations.
  * Ability to travel to and provide support for all assigned work locations.
  * Other duties as assigned by manager.

Qualifications:

• * High School diploma or equivalent (GED).
  * Minimum of 2-5 years Mail Services related experience preferred with knowledge of commonly used Office Services procedures.
  * 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
  * Excellent customer service skills; must possess a "can do" attitude.
  * Excellent communication skills both verbal and written.
  * Valid Driver's License.
  * Ability to effectively work individually or in a team environment.
  * Competency in performing multiple functional tasks.
  * Attention to detail.
  * Ability to handle mail or hand cart, as well as flatbed.
  * Must be able to lift up to 50 pounds.