Mail Services Associate (1030am -630pm)

tmgofficeservices; Tampa (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

The Millennium Group (TMG) is hiring for a Mail Center role in Tampa, FL. You will manage incoming mail, process digital mail, and transport materials between departments while maintaining accurate logs and adhering to safety standards.

Candidates should have 2–5 years in mail/print services, 1–3 years of Microsoft Office experience, excellent customer service and communication skills, and the ability to lift up to 50 pounds. This is a full-time position requiring teamwork and initiative.

Qualifications

• High School diploma or GED required.
• 2–5 years of mail/print services experience preferred.
• 1–3 years of Microsoft Office experience (Word, Excel).
• Excellent customer service and strong communication skills.
• Ability to work independently or in a team.
• Attention to detail.
• Must be able to lift up to 50 pounds.

Responsibilities

• Handle all materials in the Mail Center (receive, review, document, process, prepare, transport).
• Process digital mail: scan mail, save as PDF, email to recipient, follow up for instructions, monitor retention of originals.
• Deliver, pickup, and transport materials between departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pickup outbound boxes and packages from internal locations.
• Sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Prepare and process outbound courier shipments using computer or service provider’s equipment (FedEx).
• Cross-train on other roles within department; perform other duties as needed.
• Other duties as assigned by manager.

Skills

Customer service

Communication

Teamwork

Attention to detail

Physical ability

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Perform task* Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pickup outbound boxes and packages from internal customer locations.
• Ability to sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
• Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
• Other duties as assigned by manager.

Qualifications:

• High School diploma or equivalent (GED).
• Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.

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