Office Service Associate

AppleOne Employment Services; West Hartford (CT); On-site; USD 23,000 - 24,000; Full time

Job summary

AppleOne Employment Services in West Hartford, CT is seeking an Office Service Associate for a temp-to-hire opportunity. The role will support mailroom management, shipping/receiving, digital mail processing, office supply coordination, and front-desk phone coverage in a professional, service-oriented office with a consistent weekday schedule.

The position requires a high school diploma, at least 1 year of mail services experience, and proficiency with Microsoft Office.

Qualifications

• High school diploma required.
• Minimum 1 year of mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Ability to use shipping management systems; FedEx experience helpful.
• Strong communication, organization, and customer service skills.
• Professional demeanor, appearance, and attitude.

Responsibilities

• Manage daily shipping, receiving, mailroom, and office services functions.
• Sort incoming mail by recipient, prepare items for scanning, and route digital mail to the correct department queue.
• Prepare and process domestic and international outbound shipments using FedEx shipping management systems.
• Sort parcels for shipping and receiving while maintaining accurate and organized mailroom workflows.
• Restock office supplies, complete weekly inventory sheets, and support supply replenishment.
• Answer phone calls, manage switchboard responsibilities, and direct calls to the appropriate department.

Skills

Microsoft Office

Shipping systems

Customer service

Communication

Organization

Team player

Initiative

Education

High school diploma

Tools

FedEx system

Shipping software

Job description

Job Summary

We are seeking an Office Service Associate for a temp-to-hire opportunity in West Hartford, CT. The Office Service Associate will support mailroom management, shipping and receiving, digital mail processing, office supply coordination, and front-desk phone coverage. This is a great opportunity to join a professional, service-oriented office environment with a consistent weekday schedule, supportive teamwork, and the potential to build a long-term career path in administrative operations.

Key Responsibilities

• Manage daily shipping, receiving, mailroom, and office services functions.
• Sort incoming mail by recipient, prepare items for scanning, and route digital mail to the correct department queue.
• Prepare and process domestic and international outbound shipments using FedEx shipping management systems.
• Sort parcels for shipping and receiving while maintaining accurate and organized mailroom workflows.
• Restock office supplies, complete weekly inventory sheets, and support supply replenishment.
• Answer phone calls, manage switchboard responsibilities, and direct calls to the appropriate department.

Compensation and Benefits

• Pay: $17 to $17.50 per hour.
• Schedule: Monday through Friday, 8:00am to 4:30pm.
• Job type: Temp-to-hire.
• Location: West Hartford, CT.

Required Qualifications and Skills

• High school diploma required.
• Minimum of 1 year of prior mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Ability to use shipping management systems, with FedEx system experience helpful.
• Strong communication, organization, and customer service skills.
• Professional demeanor, appearance, and attitude.
• Team-oriented, service-focused, diplomatic, and able to build strong working relationships.
• Resourceful, motivated, and comfortable asking questions and taking initiative.

Preferred Qualifications

• Prior experience in reception, switchboard operations, office services, or administrative support.
• Experience processing domestic and international shipments.
• Familiarity with digital mailroom workflows or document scanning processes.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.