Office & People Operations Leader

Servpro Franchisor, LLC; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Job summary

Servpro Franchisor, LLC seeks an Office Manager for the Dunedin/Palm Harbor South franchise in Florida. You will hire, train, and lead the office team, oversee accounting functions, and drive customer satisfaction in a fast-paced environment.

You will manage financial reporting, staff development, and staffing plans, with a focus on accuracy and efficiency in a franchised setting. Background checks may apply.

Qualifications

• 5+ years in office, accounting, HR, or customer service management
• Excellent written and verbal communication skills
• Exceptional organization and planning with attention to detail
• Background check may be required by law
• Experience building a strong team with leadership skills
• Payroll experience a plus
• Experience collecting outstanding accounts
• Ability to learn new software including proprietary tools

Responsibilities

• Assist in hiring office personnel and ensure employment best practices
• Manage training and development plans for the office team
• Oversee performance management for the office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation planning

Skills

Office management

Accounting

HR management

Customer service management

Education

High school diploma/GED

Tools

Microsoft Office

QuickBooks Online

Xactimate

Job description

Servpro Franchisor, LLC seeks an Office Manager for the Dunedin/Palm Harbor South franchise in Florida. You will hire, train, and lead the office team, oversee accounting functions, and drive customer satisfaction in a fast-paced environment.

You will manage financial reporting, staff development, and staffing plans, with a focus on accuracy and efficiency in a franchised setting. Background checks may apply.