Office Manager

Servpro Franchisor, LLC; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Job summary

Servpro Franchisor, LLC seeks an Office Manager for the Dunedin/Palm Harbor South franchise in Florida. You will hire, train, and lead the office team, oversee accounting functions, and drive customer satisfaction in a fast-paced environment.

You will manage financial reporting, staff development, and staffing plans, with a focus on accuracy and efficiency in a franchised setting. Background checks may apply.

Qualifications

• 5+ years in office, accounting, HR, or customer service management
• Excellent written and verbal communication skills
• Exceptional organization and planning with attention to detail
• Background check may be required by law
• Experience building a strong team with leadership skills
• Payroll experience a plus
• Experience collecting outstanding accounts
• Ability to learn new software including proprietary tools

Responsibilities

• Assist in hiring office personnel and ensure employment best practices
• Manage training and development plans for the office team
• Oversee performance management for the office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation planning

Skills

Office management

Accounting

HR management

Customer service management

Education

High school diploma/GED

Tools

Microsoft Office

QuickBooks Online

Xactimate

Job description

Benefits:

• Competitive salary
• Paid time off

Servpro of Dunedin/Palm Harbor South is hiring an Office Manager!

As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed

Position Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• 5+ year(s) of office, accounting, HR, or customer service management experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail
• Very self-motivated and goal-oriented with ability to multi-task
• Ability to successfully complete a background check subject to applicable law
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Demonstrated ability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks Online
• Have strong bookkeeping experience with QuickBooks online
• Payroll experience a plus
• Experience collecting outstanding accounts
• Ability to learn new software, including proprietary software and Xactimate® estimating software preferred

Skills/Physical Demands/Competencies

This is a role in an office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.