SERVPRO Office Manager

Servpro Industries, Inc.; Gardena (CA); On-site; USD 22,730 - 32,373; Full time

Job summary

A leading restoration franchise is seeking an experienced Office Manager to oversee office operations and manage accounting functions. The ideal candidate should have over 5 years of experience in office or customer service management, strong leadership skills, and be proficient in tools like QuickBooks and Xactimate. This role offers an opportunity to make a significant impact on customer satisfaction and team performance.

Qualifications

• 5+ years of office, accounting, or customer service management experience.
• Experience building a strong team with tangible leadership skills.
• Strong attention to detail and organizational capabilities.
• Outstanding written and verbal communication skills.

Responsibilities

• Manage Job File Coordinator.
• Oversee accounting functions including accounts payable and receivable.
• Ensure accuracy in employment files and records.
• Manage performance evaluations and documentation.

Skills

Leadership skills

Organizational skills

Communication skills

Multi-tasking

Proficiency in QuickBooks

Tools

Xactimate estimating software

Microsoft Office

Job description

We're seeking someone who is a rare high achiever to fill a key leadership role. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team. You will manage the franchise office team to perform all accounting functions, oversee administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on QuickBooks, Microsoft Office, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.

Primary Responsibilities

• Manage Job File Coordinator
• Manage Accounting
• Manage accounts payable, accounts receivable, and cash management
• Ensure employment files and records accuracy
• Oversee performance management and documentation

Position Requirements

• 5+ years of office, accounting, or customer service management experience
• Experience building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
• Very self‑motivated and goal‑oriented with ability to multi‑task
• Proficient with Xactimate estimating software

Compensation: $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.