Office Operations & Visitor Experience Lead

Simpson Thacher & Bartlett LLP; Boston (MA); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Simpson Thacher & Bartlett LLP seeks an Operations Coordinator in Boston to provide high-level administrative support for the office. You will oversee reception, visitor experience, conference room coordination, and day-to-day facilities operations, working with IT, building management, and vendors.

The role requires 2–4 years of administrative experience and strong MS Office usage, with a focus on client-facing service and coordinated logistics. Strong organizational skills are essential.

Qualifications

• 2–4 years of administrative experience in financial services, legal, hospitality, or similarly fast-paced environment.
• Excellent interpersonal skills with diverse colleagues, attorneys, clients, and vendors.
• Ability to deliver exceptional customer service, courtesy, and diplomacy with Firm personnel and external visitors.
• Clear verbal and written communication; professional presentation of information.

Responsibilities

• Provide administrative support for office- and operations-related initiatives.
• Oversee reception and visitor experience to maintain a professional, welcoming environment.
• Coordinate conference and visitor reservations systems and events.
• Maintain office budgets and P&L reporting; assist with annual budget process.
• Review, process, and track invoices using Chrome River and related systems.
• Support onboarding and offboarding, ensuring compliance and smooth logistics.

Skills

Reception

Customer service

Communication

Organization

Attention to detail

MS Office Suite

SharePoint

Adobe Pro

Professional demeanor

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

MS Office Suite

SharePoint

Adobe Pro

Job description

Simpson Thacher & Bartlett LLP seeks an Operations Coordinator in Boston to provide high-level administrative support for the office. You will oversee reception, visitor experience, conference room coordination, and day-to-day facilities operations, working with IT, building management, and vendors.

The role requires 2–4 years of administrative experience and strong MS Office usage, with a focus on client-facing service and coordinated logistics. Strong organizational skills are essential.