Senior Office & Operations Leader – Boston

MFS Investments; Boston (MA); Hybrid; USD 140,000 - 182,000; Full time

Job summary

Goodwin Procter in Boston is seeking a Senior Manager of Office Administration to lead the Boston office’s day-to-day operations and workplace experience. You will partner with local leadership, facilities, HR, and technology teams to ensure efficient operations and exceptional client and colleague experiences.

The role emphasizes leadership, people management, financial oversight, and the execution of strategic office initiatives within a complex, matrixed firm.

Qualifications

• Significant leadership and people-management experience in an office or facilities environment.
• Strong business judgment and a customer-service mindset.
• Excellent interpersonal and cross-functional collaboration skills.
• Ability to lead through influence in a complex, matrixed organization.

Responsibilities

• Serve as the primary operational leader for the Boston office and ensure an exceptional workplace experience.
• Coordinate office operations across administrative support, reception, facilities, security, technology, and related services.
• Manage office budgets, forecast expenses, and monitor vendor performance.
• Lead hiring, onboarding, coaching, performance management, and succession planning for staff.
• Drive strategic initiatives, project management, and workplace optimization.

Job description

Goodwin Procter in Boston is seeking a Senior Manager of Office Administration to lead the Boston office’s day-to-day operations and workplace experience. You will partner with local leadership, facilities, HR, and technology teams to ensure efficient operations and exceptional client and colleague experiences.

The role emphasizes leadership, people management, financial oversight, and the execution of strategic office initiatives within a complex, matrixed firm.