Office Operations Specialist

AppleOne Employment Services; Miami Beach (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

AppleOne Employment Services in Miami Beach, FL is seeking an experienced Office Operations Specialist to support office operations, copier/print fleet, production printing, and book assembly. The role will provide Level 1 technical and office support, respond to end-user requests, coordinate with vendors and technical teams, and ensure smooth day-to-day office operations.

The ideal candidate has an associate degree or certification in technology or related field, plus at least one year of

Qualifications

• Associate degree/certification in Technology or related field, or equivalent experience.
• Minimum 1 year of relevant experience.
• Copy, print, office support, or technical support experience preferred.
• Proficiency in Microsoft Office Suite.
• Strong communication, customer service, troubleshooting, and organizational skills.
• ITIL certification capability required; MCTS, MCSA, or CDIA+ preferred.
• Ability to stand for extended periods and lift paper cartons as needed.

Responsibilities

• Provide Level 1 office and desktop technical support.
• Manage end-user service requests and elevate issues as needed.
• Perform daily cleaning and restocking of copier/print equipment and paper supplies.
• Support production printing and book assembly.
• Assist with office moves, conference rooms, vendors, and asset management.
• Maintain service records, procedures, reports, and SLA requirements.
• Provide customer training and maintain strong customer relationships.

Skills

Copy / print / office support

Customer service

Troubleshooting

Communication

Organizational skills

Education

Associate degree / certification in Technology or related field

ITIL certification capability / MCTS / MCSA / CDIA+ preferred

Tools

Microsoft Office Suite

Job description

Office Operations Specialist

Location: Miami Beach, FL 33139
Pay Rate: $18.00–$20.00/hour
Schedule: On-site | Dress Code: Business Casual
Interview: Phone/Virtual; in-person if required
Driving: Not required

Job Summary: Seeking an experienced Office Operations Specialist to support office operations, copier/print fleet, production printing, and book assembly. The role will provide Level 1 technical and office support, respond to end-user requests, coordinate with vendors and technical teams, and ensure smooth day-to-day office operations.

Key Responsibilities

• Provide Level 1 office and desktop technical support.


• Manage end-user service requests and elevate issues as needed.


• Perform daily cleaning and restocking of copier/print equipment and paper supplies.


• Support production printing and book assembly.


• Assist with office moves, conference rooms, vendors, and asset management.


• Maintain service records, procedures, reports, and SLA requirements.


• Provide customer training and maintain strong customer relationships.

Qualifications

• Associate degree/certification in Technology or related field, or equivalent experience.


• Minimum 1 year of relevant experience.


• Copy, print, office support, or technical support experience preferred.


• Proficiency in Microsoft Office Suite.


• Strong communication, customer service, troubleshooting, and organizational skills.


• ITIL certification capability required; MCTS, MCSA, or CDIA+ preferred.


• Ability to stand for extended periods and lift paper cartons as needed.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.