Office Operations Lead for Senior Care

Cornerstone Caregiving; Cumming (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving in Georgia is seeking an Assistant Operating Director to lead in-office staff and manage scheduling, administrative and operational functions.

You will share on-call duties, liaise with Home Base, handle client escalations and ensure compliance with state requirements. The role demands strong leadership, experience in admin/HR functions, and a proactive, tech‑savvy approach to drive service excellence.

Qualifications

• Minimum two years’ experience as administrator or in sales, customer service, or HR in an office setting.
• Associates or Bachelor's degree (or equivalent via education/experience) required.
• Valid driver's license and auto insurance proof required.
• Excellent leadership and communication skills; comfortable with technology.

Responsibilities

• Oversee and support office managers to ensure performance and alignment.
• Coordinate with Home Base on payroll notes, shift verification, and ops updates.
• Handle client escalations, perform check-ins, and conduct quality visits.
• Ensure compliance with state supervisory visits.
• Participate in on-call rotation and respond to after-hours needs.
• Back up client assessments when the Operations Director is unavailable.

Skills

Team leadership

Sales goals

Autonomous work

Tech-savvy

Entrepreneurial mindset

Recruiting & staff oversight

Interpersonal skills

Google Workspace

Education

Associates or Bachelor's degree or equivalent

Valid driver's license

Auto insurance proof

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving in Georgia is seeking an Assistant Operating Director to lead in-office staff and manage scheduling, administrative and operational functions.

You will share on-call duties, liaise with Home Base, handle client escalations and ensure compliance with state requirements. The role demands strong leadership, experience in admin/HR functions, and a proactive, tech‑savvy approach to drive service excellence.