Operations Lead for Senior Care Office

Cornerstone Caregiving; Centennial (CO); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. You will share on-call duties and assist the Operating Director in driving service quality and client satisfaction.

The role requires a proven leader, experience in sales and business development, and strong organizational and communication skills. This is a full-time exempt position located in Colorado.

Qualifications

• High school diploma or equivalent.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
• Valid drivers license
• Valid state required proof of auto insurance

Responsibilities

• Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Serve as the primary point of contact for communication between the office and Home Base, including payroll notes, shift verification, and other operations updates.
• Handle client escalations, conduct check-up calls, and complete quality visits to maintain excellent client experience and satisfaction.
• Ensure compliance with state standards as necessary.
• Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.
• Serve as a backup for client assessments when the Operations Director is unable to conduct the assessment

Skills

Leadership

Sales & BD

Autonomy

Tech-savvy

Entrepreneurial

Recruitment

Interpersonal skills

Google Workspace

Education

High school diploma or equivalent

Associates/Bachelor degree or combo with experience

Valid driver's license

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. You will share on-call duties and assist the Operating Director in driving service quality and client satisfaction.

The role requires a proven leader, experience in sales and business development, and strong organizational and communication skills. This is a full-time exempt position located in Colorado.