Office Operations Lead — Customer & Team Champion

Clayton; Reidsville (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401K with match

Paid time off

Volunteer time

Job summary

Clayton is seeking an Office Lead to support Home Center operations, maintain customer records, and assist with sales and administrative tasks. The role involves coordinating with Home Office, preparing promotional materials, and ensuring smooth office workflow.

The position requires strong communication, multi-tasking ability, and a professional demeanor. Attractive benefits include comprehensive health options, a 401K plan with company matching, and paid time off.

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.

Responsibilities

• Assemble, update and maintain customer files as needed for Home Center processes and compliance, ensuring record policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Assist customers with general questions, route phone calls and messages accurately and quickly.

Skills

Microsoft Word

Excel

Outlook Express

Education

High School diploma or equivalent

Job description

Clayton is seeking an Office Lead to support Home Center operations, maintain customer records, and assist with sales and administrative tasks. The role involves coordinating with Home Office, preparing promotional materials, and ensuring smooth office workflow.

The position requires strong communication, multi-tasking ability, and a professional demeanor. Attractive benefits include comprehensive health options, a 401K plan with company matching, and paid time off.