Office Operations & Guest Experience Lead

Socket.dev; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement with employer match

Paid time off

Floating holiday

Flex spending account

Competitive salary

Job summary

Baskervill is seeking a full-time Office Coordinator to support 150+ staff in our Richmond office. The role covers front-desk duties, mail and supplies, meeting setups, and general office operations.

The successful candidate will be highly organized, detail-oriented, and capable of managing multiple tasks with a friendly, customer-focused approach. Responsibilities include coordinating the Lunch & Learn program, maintaining records, assisting with events, and providing general administrative

Qualifications

• High school diploma or GED.
• 2+ years of office support experience.
• Proficiency in Microsoft 365.
• Strong verbal and written communication skills.
• Ability to lift up to 30 pounds.
• Availability to work 8am–5pm, Monday–Friday.
• Able to travel locally in the Richmond region.

Responsibilities

• Serve as the firm’s first point of contact by answering phones and emails, greeting visitors, and providing parking validation.
• Coordinate the Lunch & Learn program, including scheduling, vendor communication, and meeting setup.
• Maintain office records such as PTO calendars, seating charts, access cards, parking logs, and equipment inventories.
• Manage incoming and outgoing mail, packages, courier services, and shipment tracking.
• Maintain front office, conference rooms, kitchen and common areas, and oversee sample returns and recycling efforts.
• Conduct office inspections to ensure cleanliness and organization, and address facility maintenance issues.
• Manage office supplies, including ordering, stocking, and usage tracking.
• Provide administrative support as requested, including data entry and document preparation.
• Coordinate employee offboarding logistics, including workspace cleanup and asset recovery.
• Assist with meeting logistics, including room setup, catering, and hospitality needs.
• Support the Office Manager with maintenance coordination and other administrative tasks as needed.

Skills

Office support experience

Customer service

Communication skills

Education

High School Diploma

Tools

Microsoft 365

Job description

Baskervill is seeking a full-time Office Coordinator to support 150+ staff in our Richmond office. The role covers front-desk duties, mail and supplies, meeting setups, and general office operations.

The successful candidate will be highly organized, detail-oriented, and capable of managing multiple tasks with a friendly, customer-focused approach. Responsibilities include coordinating the Lunch & Learn program, maintaining records, assisting with events, and providing general administrative