Guest-Focused F&B Office Coordinator

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 17,900 - 25,494; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens in Williamsburg, VA is seeking a Food & Beverage Assistant Office Coordinator to deliver top guest service and support culinary leadership through scheduling, onboarding, and documentation.

You will handle training records, assist with team member education on food safety, coordinate vendor issues, and help maintain standard operating procedures while ensuring accurate communications with visitors and staff.

Qualifications

• High school diploma or equivalent preferred.
• Computer experience with Microsoft Office.
• Excellent communication and interpersonal communication skills.
• Strong organizational and time management abilities.
• Weekend/evening/holiday availability.
• Pass ServSafe exam before starting.
• Able to pass Alcohol training.
• Strong written/verbal communication skills.
• Able to frequently lift up to 50 pounds.
• Able to stand or sit for prolonged periods.
• Ability to work indoors or outdoors in varying weather.

Responsibilities

• Verify availability, review time off requests, track and audit training and team members.
• Assist with Team Member Training classes.
• Conduct classroom education experiences on food safety, team safety, guest service and park knowledge.
• Update Team Hire/Team Manage weekly to keep information current.
• Maintain Standard Operating Procedures for scheduling and workforce management.
• Greet and direct visitors, team members and vendors via front desk, phone and email.
• Prepare and maintain documentation of workforce, attendance and status changes.
• Assist in onboarding and documentation for workforce.
• Assist in preparing reports and correspondence for culinary leadership.
• Report and follow up on vendor maintenance issues.
• Record and communicate employee health concerns to first aid and leadership to ensure compliance.
• Maintain office supplies and reorder as needed.
• Other duties as assigned.

Skills

Communication skills

Interpersonal communication

Time management

Organizational skills

Customer service experience

Education

High school diploma

Tools

Microsoft Office

Job description

Busch Gardens in Williamsburg, VA is seeking a Food & Beverage Assistant Office Coordinator to deliver top guest service and support culinary leadership through scheduling, onboarding, and documentation.

You will handle training records, assist with team member education on food safety, coordinate vendor issues, and help maintain standard operating procedures while ensuring accurate communications with visitors and staff.